StickerGiant’s Satisfaction Guarantee
Print it. Stick it. Enjoy It! We take pride in ensuring customer satisfaction with every order. Our commitment to getting it right is at the heart of what we do.
Problems with your order?
Call us at 866-774-7900
Find us on Live Chat on StickerGiant.com
If there is anything wrong with your finished products, please let us know within 30 days of receiving your order, by phone, email, or live chat on StickerGiant.com. We will be unable to replace or refund any orders brought to our attention after 30 days of confirmed delivery by our carriers.
While we want every order to be right the first time, we need your help in ensuring accurate artwork is approved to go into production. Please double check all artwork proofs to ensure your designs and its details are accurate to your needs.
Please let us know if there are any quality issues with the products you receive that we can address. Sometimes we will need your assistance to get the order right, and might request a photo or further details before reproducing an order. Just so we know how to make it right! We will never ask you to send back products before we will reproduce a damaged or misprinted order.
Orders Lost or Damaged During Delivery
StickerGiant Works with Customers to Make Shipping Stickers Easy
UPS is our main shipping partner, and we do our best to ensure timely delivery with production of your order. We will guarantee the quality of your printed product and do our best to get it in the hands of our shipping partners in a timely manner. We are only able to issue refunds for any issues with the quality of your order. Once it's in the hands of our shipping partners, any delays that impact transit time are not covered as part of our guarantee, and we will not be able to offer refunds for orders delivered late.
We support our partnership with our shipping carrier, UPS, and our teams can advocate on your behalf, should anything happen to an order during shipment. Let us know, and we’ll see what we can do.
The intent of our guarantee is to stand behind the quality of our products. It might go without saying, but just to be sure, we don’t assume liability for lost sales, labor costs, or other costs.
We appreciate your business, and thank you for choosing StickerGiant!